Customer Service Fundamentals
MicroEffects has formed the customer service fundamentals to acknowledge the need for consistently high customer satisfaction. We've been closely following our standards and today every one of our customers is a repeat customer.
- We take responsiblity for our work and don't pass the buck.
- We answer your questions directly and state the facts.
- We provide accurate estimates and don't exceed the quoted price.
- We solve problems efficiently and in a professional manner.
- We listen to your needs and find a custom solution.
- We meet deadlines and follow up with you throughout the process.
- We honor our customer service fundamentals and values at all times.
The customer service fundamentals are integrated in to our routine. They are a standard, not the exception.
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